JC Penney Promo Codes

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Ways to Save at JC Penney

Sign up for JC Penney’s newsletter to learn about sales and special events. At the bottom of the homepage in the right corner is a sign-up box beneath the words "Be the first to know about the latest deals and more!"
Check the homepage and other website pages for discount codes that you can use at checkout.
Become a JC Penney member and earn points that can be used for future purchases. Membership is free and includes a free birthday gift and invitations to special events. Go to the "My Account" column at the left end of the bottom of the homepage and click on "My JCP.com Account" for further instructions.
With a JC Penney credit card, you’ll earn points twice as fast and be eligible for additional discounts. The link for the card application is just below the link for your "JCP.com Account."
Check for manufacturer’s rebates at the JC Penney site. The store has a website page where you can search for rebates and print out the rebate form. You’ll find the link at the bottom of the homepage, in the middle of the "Customer Service" column.
If you wear glasses or contacts, be sure to look for offers and discounts on the "JC Penney Optical" page. Scroll to the bottom of the homepage and find the column titled "Stores." Click on "Optical," which is third from the bottom. You can also follow JC Penney Optical on Facebook and Twitter for more information.
Parents—check the Kid Zone for free craft and coupon events for children with an accompanying adult. Look for "Kids Zone" in the column labeled "Stores" at the bottom of the homepage.

Does JC Penney Have Free Shipping?

All purchases over $49 get free standard shipping. In many cases, you can have smaller purchases shipped to a JC Penney store near you at no additional cost.

What Is JC Penney's Return Policy?

For most items, JC Penney has a generous return policy. There is no stated time limit for returning or exchanging merchandise in salable condition accompanied by a receipt. You can return your purchase at a JC Penney store or by mail. For more information, scroll to the bottom of the homepage and click on "Return Policy," which is the second item under "Customer Service."

There are different rules for some merchandise, such as fine jewelry and mattresses. You can find this information by following the instructions above. When you land on the "Return Policy" page, look right above the four boxes in the middle. The link is printed in small letters and says, "Some exclusions apply."

How to Reach JC Penney

You can call JC Penney at 1 (800) 322-1189, email them at support@jcp.com, or tweet them at @askJCP. The customer service page at the website provides answers to many questions; find it by going to the bottom of the homepage and clicking on "Contact Us," which is the first item in the Customer Service column.

About JC Penney

In 1898, James Cash Penney left his Missouri home and moved to the clearer air of Colorado, where he found work in a dry goods store. Five years later, he opened his own store in Wyoming and eventually bought out his former employers. Over the last 120 years, JC Penney has moved its headquarters several times, expanding and contracting as the business cycle changes. Today, JC Penney has over 800 stores that sell clothing, home goods, and toys. In 2007, JC Penney invited the French cosmetics chain store Sephora to open mini boutiques inside Penney stores, marking a major retailing innovation.